Delivery

Are you buying a crate or pallet of logs? Or narrow-access  bags/bulk bags?

Crates of kiln-dried logs and palletised products are delivered FREE to ALL AB postcodes plus IV1 - IV40, IV52 - IV54, IV63, KW1 KW14, PA21 - PA38, PH1 - PH41, PH49 - PH50

Narrow-access bags and bulk bags of logs are delivered FREE to the following postcodes/areas:

AB10 to AB16

AB21 to AB25

AB31 - Banchory and North and East of A980 (the road from Banchory to Raemoir to Torphins to Lumphanan)

AB32 & AB33

AB41 -South/West of the River Ythan

AB51 & AB52

AB54 - up to 5 miles from A96

A FLAT FEE of £10 applies to the following postcodes/areas for the delivery of narrow-access bags and bulk bags. This can be paid by clicking the DELIVERY FEE van icon on each product page (please also see NOTE below):

AB31 - South and West of A980 (the road from Banchory to Raemoir to Torphins to Lumphanan). South of the River Dee. (Banchory is FREE delivery)

AB34 - North of the River Dee

AB38 - as far West as Craigellachie and East of the River Spey

AB39

AB41 - North/East of the River Ythan

AB53

AB54 - more than 5 miles from A96

AB55 - as far as Keith plus a 5 mile radius

NOTE: Deliveries to all other AB postcodes/areas other than those listed above will still be considered but may incur a higher delivery charge plus a minimum order. Please Contact Us for more information

Delivery times:

We'll always strive to deliver within 7 days, but be assured that it will always be as soon as possible. High demand and bad weather can affect delivery times

You don't need to be in!

No need to wait around for your delivery. By allowing us to deliver while you're out, it helps us to keep our prices down and also has less impact on the environment. And don't worry about your order getting wet, we'll do our best to keep it dry

We'll check that you're happy for us to deliver while you're out...

Once you've placed your order, we'll be in contact to check that you're happy for us to deliver if you're out. Just let us know where you'd like us to leave your delivery (preferably under shelter, somewhere dry). 

Of course, if you'd rather be there to receive the delivery, we can arrange a mutually convenient time

If ordering narrow-access bags of logs, we'll require the delivery area to be accessible by a fully-laden sack barrow

Crate and pallet deliveries - PLEASE NOTE!

  • Crate and pallet deliveries are a kerbside service; we cannot guarantee that the haulier delivery driver will always be able to move your delivery to its final storage location
  • Offloading cannot be made onto grass, gravel or inclined surfaces; only flat surfaces
  • You must have an access road of 5.0M height and 3.0M width clearance

Although our hauliers will do their best to get your delivery as soon as possible, delays are likely with bad weather and in times of high demand. It should also be remembered that deliveries are only made on certain days to some areas

Once they're delivered, keep them dry!

Please store your kiln-dried logs somewhere dry. As our logs are so dry, over time they can take on moisture from the environment

We do not post gas lighters

Any delivery costs include VAT @ 20%

Please also see Section 8 of our Terms and Conditions